Can I give each agent access only to their tenancies?

Yes. Team access can be scoped so agents see and manage the tenancies they are responsible for, while principals see the full portfolio.

Does Paydwell help with POPIA compliance?

Applicant data is collected through a structured flow and stored against the tenancy rather than in email threads and loose files. See the POPIA guide for how that maps to your obligations.

Agency principals

Paydwell for agency principals

As a principal you carry the trust-account risk and the compliance exposure. Paydwell standardises how every tenancy is screened, signed and collected, and gives you one view of what has come in and what is outstanding.

One view of the whole book

Every tenancy, its status, rent, commission and arrears in one searchable table — not spread across agents’ spreadsheets.

A consistent screening standard

Every applicant goes through the same affordability and TPN credit check, so approval quality does not depend on which agent handled it.

Commission you can see

Set commission per tenancy; Paydwell applies it on every collection and reflects it on the ledger.

Less trust-account reconciliation

Payments reconcile to tenancy ledgers automatically and failed collections retry, reducing month-end clean-up.

Frequently asked questions

Can I give each agent access only to their tenancies?: Yes. Team access can be scoped so agents see and manage the tenancies they are responsible for, while principals see the full portfolio.
Does Paydwell help with POPIA compliance?: Applicant data is collected through a structured flow and stored against the tenancy rather than in email threads and loose files. See the POPIA guide for how that maps to your obligations.

Keep reading

Ready to automate rent collection?

We're live and onboarding estate agents now. Get in touch and we'll get you set up.